IT Solutions and Support for Business and Public

 

Fourth Generation specialises in the provision of a comprehensive range of computing services. We aim to provide each client with a package which not only suits their current requirements but also allows for flexibility, future enhancements and expansion.

The utmost respect is given to confidentiality and security, particularly as we are entrusted with the keys to client premises in order to complete work outside'"normal working hours'.

Our clients include companies, departments and organisations in the fields of banking, central government, computer manufacture, construction, education, electronics manufacture, food, healthcare, insurance, law, local government, printing, publishing, retail, security, shipping, software development and transport.

We categorise our services into four broad areas but as our clients testify we will not be limited by those labels. If your requirements are not detailed please do contact us. We are sure we can help...

Computer Services, Consultancy and Support.

Technical Support

Direct technical support and consultancy for both commercial and residential computer systems be they Microsoft Windows and Office environments or Apple Mac systems.

Hardware, Software & Consumables

Sales, Installation, Support, Maintenance, Repair & Upgrade of hardware and software. Fourth Generation can also supply a wide variety of consumables, ranging from toner/ink cartridges and ribbons for printers, to optical and electronic media accessories, as well as laptop batteries.

Consultancy & Training

We can provide direct consultancy and training in both commerical and residential computer skills.

Research & Development

In the past we have worked with the Enhancement Technology Corporation in Pittsfield, Massachusetts. This resulted in the production of the Motorola 68000 based co-processor for the Apple II range of computers.


Cabled and Wireless Network Infrastructures.

Network and cabling

Installation and configuration of computer networks ranging from residential wireless networks to corporate multi-site infrastructures.

Internet Setup & Configuration

Having a problem in setting up your Internet? We will do it for you and configure access according to your needs.

Public & Private Wifi Networks

Wireless Access Points that provide for multiple wireless networks to be broadcast simultaneously. Staff members are able to access and share hardware and software resources whilst visitors devices are isolated, allowing only direct internet access.

Cabling

Whether it’s a listed building, working outside of office hours or working without disrupting business as usual processes we project manage and install with complete consideration for the environment we are working in.


Design and Build Your Online Presence.

Web Development

Whether you need a simple web presence, an on-line shopping & ordering application, an appointments management system or an internal only intranet we can help. You will want to ensure it integrates with your systems and looks great across all devices.

Website Design & E-commerce

We are involved in a number of Web development projects, plus on-going maintenance of companies’ websites.

Guidance on Hosting Options

We offer guidance on hosting types and companies based on business requirements and assist with account setup and configuration.

Content Management Systems

We develop applications and processes which make it straightforward for employees to update active sites in a very user friendly ‘what you see is what you get’ manner.


Hardware Maintenance and Data Security and Recovery.

Disaster Recovery

We offer advice regarding the backing up and storage of data, along with on-going monitoring and maintenance. We are also able to offer servers, workstations, communication equipment, fax machines, printers or whatever else is needed to keep your business running.

PC & Laptop Repairs

Our specialist team of technicians has the expertise to quickly resolve problems with all makes and models of PCs and Laptops.

Virus & Malware Removal

We will clean your computer of those Internet nasties that spy on your personal data and cause havoc with your system.

Data Recovery

We may be able to recover data from inoperable hardware even where there is no backup.

 

Excellence as standard

Our clients keep returning. We believe that demonstrates that we achieve the high standards we set ourselves.

 

“For an organisation that tackles the installation of servers and computer rewiring for whole buildings it is quite remarkable that they are prepared to cater for my individual computer needs.”

Colin Cowell MBE

 

“I would like to thank you for the professional service I have received from you over a number of years regarding our IT support. Your level of service is excellent, always courteous and prompt and whether our call be on a Monday morning or Saturday afternoon you always respond with urgency to restore us to normal working.

I look forward to our continued relationship and I would have no doubt in recommending your services to others.”

CPA Studios

 

“I became aware of some existing unresolved long standing IT problems. I am pleased that Fourth Generation Computer Services was able to resolve these quickly and efficiently. Fourth Generation is continuing to advise on future plans and how the IT budget can be managed more effectively.”

Chambers of Lord Gifford QC

 

More comments can be read on our testimonials page.